I picked up the EQ2 preorder and popped in the character creator that it comes with. There is definitely a wide range of looks that can be achieved, so that hopefully characters will not look alike. However, it seems to me (and Scott also mentioned this) that they spent time on things that don’t really matter, like the curve of the eyebrows and the width of the nose. When I ran several characters through the random generator, I didn’t notice much of a difference within a race. Halflings all have the same shaped head and the little things like eyebrows and nose width don’t make much difference. Things like hair do, however. Also, each race seems to have it’s own configurable traits. Gnomes have different kinds of glasses they can wear, barbarians have tattoos, etc.